Telehealth Services at ACLAND STREET MEDICAL CENTRE

Our telehealth services, supported by Increased Practice Incentive Payments, Bulk Billing Incentives, and temporary Medicare Benefits Schedule (MBS) items, enable doctors to provide care remotely. These services ensure patients can access healthcare while encouraging bulk billing and maintaining access to in-person care when necessary.

Telehealth During COVID-19

Q: Why are telephone consultations promoted?
A: Telephone consultations minimise movement and help prevent the spread of COVID-19, protecting both patients and the community.

Q: Who can access telephone consultations?
A: Telehealth services will be available to all Australians with a Medicare card.

Q: What can I discuss during a telehealth consultation?
A: You can discuss any health concerns, including physical and mental health issues.

Q: Can I get a prescription during a telehealth consultation?
A: Yes. If a doctor finds this appropriate, your script will be sent to the pharmacy of your choice.

Q: Can I get a Medical certificate over the phone?
A: Yes, if approved by the doctor. Medical certificates can be sent to you via email or mail.

Q: How do I book a telehealth appointment?
A: Appointments can be made by phone during business hours or online via our website 24/7.

Experience safe, convenient, and accessible healthcare from the comfort of your home. Contact us today to book your telehealth consultation!