When it comes to your health, it is nice to know you have a doctor that really cares.
A doctor that gets real satisfaction in seeing you and your family feeling better sooner.
Doctors & Doctor Profiles
Services available:
- Vaccinations
- Travel vaccines
- Health assessments and care plans
- Male & Female Health checks (45-49 yr olds)
- Medicals for insurance and driving
- Aviation Medicals
- Pre-employment Medicals
- Spirometry
- Electrocardiograph
- 24-Hour Blood Pressure Monitoring
- Diabetes Management
- Asthma action plans
- Pap smear nurse
- Pregnancy test
- Antenatal nurse
- Counselling
- Minor surgery/stitching cuts
- Removal of moles and sunspots
- Skin Checks & Cancer Surgery
- Circumcisions
- Vasectomies
- Family Planning
FEES
This is NOT a Bulk Billing Practice
Fees are payable at the time of consultation by cash, MasterCard, Visa, EFTPOS or Cheque. Veterans may sign the service voucher. Saturday Mornings and After Hours all patients are privately billed. A list of doctor’s fees is available at the front desk. Doctors at Rich River Health Group now offer bulk billing consultations only for children 15 years and under. This does not apply to any Saturday morning or after-hours consultations.
CLAIMING
We have online claiming through Medicare, once registered you will receive your rebate payment within 2 to 3 days in your bank account. Otherwise you will receive a cheque in the mail from Medicare.
APPOINTMENTS
Consultations are normally by appointment. We now have Online Appointments just go to our Link and proceed for standard consultation. If your problem is urgent let the reception staff know, and you will be accommodated. Emergency cases are given priority. On Saturday mornings patients are seen in order of arrival and no appointment is necessary.
REPEAT PRESCRIPTIONS AND REFERRALS
Patients need to be seen by the doctor to avoid error and confusion with medications. A fee will be charged for this service.
WAITING TIMES
We are aware of the importance of our patient’s time and we try to see patients at their appointment times. Despite our best intentions, we sometimes run late. This is because someone has needed unexpected urgent attention or an emergency has arisen. You may be offered an alternate doctor if one is available, or you may wish to reschedule, but the choice will be entirely yours.
DOCUMENTS AND FORMS
Sometimes a third party will ask you to have forms filled out by your doctor. Examples of these include: Immunizations certificates, Department of Social Security Reviews, School camp asthma plans etc
Please make an appointment to see your doctor for all forms. A fee will be incurred for this service.
LONGER APPOINTMENTS
Some consultations (eg insurance medicals, pre-employment medicals, surgical procedures etc) require a long consultation. Please inform the receptionist when you are making an appointment so enough time can be allowed ( or if you wish to have additional time with the doctor)
CONFIDENTIALITY
Your medical record is a confidential document. It is the policy of this practice to maintain security of personal health information at all times.