Prahran Health Care Clinic
138 Williams Road Prahran, Victoria 3181
Telephone: 03 9521 7040 (All Hours)
Our Doctors are experienced in caring for all age groups. The Medical Team at Prahran Health Care Clinic provides comprehensive and thorough medical care to families and our community. We endeavour to keep up to date with the latest medical innovations to provide efficient and effective medical care to you and your families.
- Cardiovascular Disease
- Care for Patients with Cancer
- Chronic Disease Management
- Dermatology & Skin Cancer Checks
- Diabetic Care
- Ear Syringing
- Family Planning
- GP Management Plans and Team Care Arrangements
- Mental Health
- Musculoskeletal Conditions / Sports Injuries
- Nutritional Advice
- Paediatric Medicine
- Pre-pregnancy Counselling
- Preventative Health Care & Health Promotion
- Psychology Services
- Quit Smoking Advice
- Shared Care
- Travel Medicine
- Women’s Health
- Work cover
Practice Manager: Mish
Nurse : Leanne
Receptionists: Patricia, Dolphina & Kimberley
We prefer all patients to make an appointment. Every effort will be made to accommodate your preferred time. If you have a complex problem or you require more than two people to be seen by the Doctor, please inform at your time of booking so that adequate time can be allocated. Emergencies will always be given priority.
We are committed to preventative care. Your doctor will seek your permission to be included on our reminder system. Please let your doctor know if you do not wish to be part of this system.
Standard Consultation – $80.00 payable on the day Medicare rebate $37.05
No patient will be turned away. If you have financial difficulties please discuss this with your Doctor.
Should any patient have communication difficulties we have access to the Interpreter Service. Please advise reception.
CONFIDENTIALITY / MANAGEMENT of your RECORD
Your medical record is a confidential document. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorized members of staff.
Home visits from our doctors are available to elderly patients who are physically unable to visit the clinic. These visits should be booked through reception by phoning the clinic. Pensioners will be bulk billed. For private patients there will be a charge of $150.00. Bulk Billing may be available for some Pension Card or Health Care Card holders. Please discuss home visits with your Doctor.
We have listened to you and where our doctor is running late we will attempt to give you an accurate wait time. We maintain blocks in our appointment books to try and leave space for unforeseen events.
NO SMOKING – This practice has a no smoking policy.
NO FOOD or DRINK – Please do not bring food or drink into the practice.
Phone the Family Doctor After Hours Service on 8508 9955 for a home visit. Please note that a $200 out of pocket fee may apply.
HEALTH INFORMATION MANAGEMENT
A fee may be charged for a transfer of your medical record. This will be at the Doctor’s discretion. A request from your new doctor is normally required.
In your best interests you are encouraged to make an appointment to discuss your results with the Doctor. Your doctor will advise you as to how to receive your results. Patients are requested to collect their X-Ray films.
- If you need an appointment, please book with reception staff who may need to enquire regarding the urgency of your problem.
- If your doctor is busy, a message will be taken and they will call you back at a convenient time.
- Our doctors prefer not to consult over the phone – please come into the clinic if possible.
- Please wait until after 11am to call regarding results.
If you have a problem, we would like to hear about it. Please feel free to talk with your Doctor or Practice Manager, or you may contact The Health Services Commissioner on 1300 582 113 or the National Privacy Commissioner on 1300 363 992 to register your complaint.