Medical Receptionist

Location: Melbourne

Work Type: Permanent Part-time

DPA Status: Not Applicable

Modified Monash Number: Not Applicable

Family Doctor are seeking a part time Medical Receptionist to join our team at Lilydale Medical Centre in Lilydale, Victoria.
About us:
Lilydale Medical Centre, part of the Family Doctor network of GP-owned and operated medical and dental practices, is committed to providing high quality health care for our patients and we pride ourselves on our wide range of medical services to the community and comprehensive patient care.
Working with us comes with plenty of benefits, with the opportunity to fast-track your professional development and work with some of the best resources available for professionals in all practice areas. 
About the role:
We are looking for someone who values teamwork and has a high regard for quality patient care. This role provides the front-line services and has the responsibilities of guiding our patients through administrative and financial aspects of their treatment.
Tasks include but are not limited to:

  • Providing high quality reception and secretarial services to the patients, doctors, and staff
  • Greeting patients and visitors in personal and on the phone
  • Scheduling appointments for patients
  • General office and administrative duties
  • Opening and closing the clinic as required

About you:

  • Strong communication and IT skills
  • Previous medical receptionist experience (advantageous)
  • Ability to multitask
  • The ability to maintain a high level of professionalism and confidentiality
  • Experience using Best Practice software (advantageous)
  • Critical attention to detail
  • Experience in customer service
  • Ability to work in a fast paced environment
  • Required to work evening shifts 


  • Opportunity for career development
  • Dedicated team of professionals
  • Professional training
  • Increase your existing knowledge of medical terminology as well as various medical services

How to apply
Please submit your resume and cover letter outlining your suitability for the role.

Job Classification

Category: Healthcare & Medicine

Sub Category: Reception/Admin

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