Position:
Practice Manager
Location: VIC Other
Work Type: Permanent Full Time
Location: Camberwell Junction Medical Clinic, Camberwell, Victoria, Australia
About Camberwell Junction Medical Clinic:
Camberwell Junction Medical Clinic is a well-established, patient-focused general practice located in the heart of Camberwell, Victoria. We are committed to providing high-quality, comprehensive healthcare services to our community. Our team comprises 15 dedicated and skilled general practitioners as well as allied health professionals who work together to create a supportive and welcoming environment for both patients and staff.
The Role:
We are currently seeking a skilled and experienced Practice Manager to join our dynamic team at Camberwell Junction Medical Centre. The Practice Manager will play a key role in overseeing the day-to-day operations of the practice, ensuring the efficient delivery of healthcare services, and maintaining the highest standards of patient care.
Key Responsibilities:
- Manage day-to-day operations of the clinic, ensuring a high level of service is maintained.
- Manage financial operations, including budgeting, reporting, and accounting tasks.
- Implement and maintain quality management and continuous improvement processes.
- Familiar with Accreditation process with AGPAL.
- Address patient feedback and concerns promptly and effectively.
- Supervise and support administrative staff, including hiring, training, and performance management.
- Implement and maintain efficient systems and processes to optimize workflow and productivity.
- Oversee patient scheduling, billing, and invoicing procedures.
- Ensure compliance with relevant regulations, standards, and policies.
- Foster a positive and collaborative work environment.
- Liaise with healthcare providers, suppliers, and other stakeholders as necessary.
- Utilize Best Practice software to manage patient records, appointments, and billing.
Qualifications and Experience:
- Proven experience as a Practice Manager or similar managerial role in a healthcare setting for at least 3 years.
- Excellent organisational and leadership skills.
- Best Practice experience is essential.
- Cubiko, Automed and HotDoc experience is desirable.
- CDM understanding and nurse management skills advantageous.
- Strong communication and interpersonal abilities and Human Resource Management experience essential.
- Knowledge of healthcare systems, regulations, and best practices.
- Proficiency in healthcare software and administrative systems.
- A qualification in healthcare management or relevant field is desirable.
- Excellent organisational, leadership, and interpersonal skills
- Strong attention to detail and problem-solving abilities
- Ability to work effectively in a fast-paced environment
- Knowledge of relevant healthcare regulations and compliance standards
Benefits:
- We are GP owned and family orientated
- We have great employee benefits such as access to Flare
- Competitive salary commensurate with experience
- Opportunity to work in a supportive and collaborative environment
- Career development and training opportunities. We do weekly Practice Manager meetings with the support office and all practice managers in our network
- Great CPD opportunities
- Convenient location with access to public transportation
How to Apply:
Please submit your CV and a cover letter explaining why you would be a perfect fit for the role at Camberwell Junction Medical Clinic.
For more details, please contact belinda@familydoctor.com.au
Job Classification
Category: Healthcare & Medicine
Sub Category: Management