Practice Manager

Location: Camberwell Junction Medical Clinic, Camberwell, Victoria, Australia 
  
About Camberwell Junction Medical Clinic: 
Camberwell Junction Medical Clinic is a well-established, patient-focused general practice located in the heart of Camberwell, Victoria. We are committed to providing high-quality, comprehensive healthcare services to our community. Our team comprises 15 dedicated and skilled general practitioners as well as allied health professionals who work together to create a supportive and welcoming environment for both patients and staff. 

The Role: 
We are currently seeking a skilled and experienced Practice Manager to join our dynamic team at Camberwell Junction Medical Centre. The Practice Manager will play a key role in overseeing the day-to-day operations of the practice, ensuring the efficient delivery of healthcare services, and maintaining the highest standards of patient care.

Key Responsibilities: 

• Manage day-to-day operations of the clinic, ensuring a high level of service is maintained. 
• Manage financial operations, including budgeting, reporting, and accounting tasks. 
• Implement and maintain quality management and continuous improvement processes. 
• Familiar with Accreditation process with AGPAL. 
• Address patient feedback and concerns promptly and effectively. 
• Supervise and support administrative staff, including hiring, training, and performance management.
• Implement and maintain efficient systems and processes to optimize workflow and productivity.
• Oversee patient scheduling, billing, and invoicing procedures.
• Ensure compliance with relevant regulations, standards, and policies.
• Foster a positive and collaborative work environment.
• Liaise with healthcare providers, suppliers, and other stakeholders as necessary.
• Utilize Best Practice software to manage patient records, appointments, and billing.

Qualifications and Experience: 

• Proven experience as a Practice Manager or similar managerial role in a healthcare setting for at least 3 years. 
• Excellent organisational and leadership skills. 
• Best Practice experience is essential. 
• Cubiko, Automed and HotDoc experience is desirable.  
• CDM understanding and nurse management skills advantageous.  
• Strong communication and interpersonal abilities and Human Resource Management experience essential.  
• Knowledge of healthcare systems, regulations, and best practices. 
• Proficiency in healthcare software and administrative systems. 
• A qualification in healthcare management or relevant field is desirable. 
• Excellent organisational, leadership, and interpersonal skills
• Strong attention to detail and problem-solving abilities
• Ability to work effectively in a fast-paced environment
• Knowledge of relevant healthcare regulations and compliance standards

Benefits:

• We are GP owned and family orientated
• We have great employee benefits such as access to Flare
• Competitive salary commensurate with experience
• Opportunity to work in a supportive and collaborative environment
• Career development and training opportunities. We do weekly Practice Manager meetings with the support office and all practice managers in our network
• Great CPD opportunities
• Convenient location with access to public transportation

How to Apply: 
Please submit your CV and a cover letter explaining why you would be a perfect fit for the role at Camberwell Junction Medical Clinic.
 
For more details, please contact belinda@familydoctor.com.au