Receptionist Jobs

Medical receptionist jobs at Family Doctor

Family Doctor is one of Australia’s largest networks of GP-owned general practice clinics, and our medical receptionists are the heart of every practice. As a medical receptionist you manage patient bookings (through HotDoc and our own online booking system), welcome patients, handle Medicare and billing enquiries, and support our GPs and nursing teams throughout the day.

Why work as a medical receptionist with us

  • 112 clinics across six states and territories — find a role close to home.
  • Supportive, GP-owned practices — you are part of a close clinical team, not a call centre.
  • Training and career pathways — many of our practice managers started on the front desk.
  • Full-time, part-time and casual options, often with flexible hours around family commitments.

Where we are hiring

We have medical reception and front-desk roles across Victoria, Queensland, New South Wales, Western Australia, South Australia and the ACT. New vacancies are added regularly as our network grows.

How to apply

Browse the current vacancies listed above and apply online. We welcome applications from experienced medical receptionists and from candidates new to healthcare administration who have strong customer-service skills.

Frequently asked questions

Do I need previous medical reception experience? Experience with a medical practice or booking software helps, but we also train the right people with strong customer-service skills.

What systems will I use? Most clinics use Best Practice or MedicalDirector, with HotDoc and our own online booking platform for appointments.

Are roles full-time or part-time? Both, plus casual. Many clinics offer flexible hours around school and family commitments.