Medical Receptionist – Epping Family Doctors
Family Doctor are seeking a Full-time Medical Receptionist to join our team.
About us:
Family Doctor is a group of fully GP-owned and operated medical and dental practices, and is committed to providing high-quality health care for our patients and we pride ourselves on our wide range of medical services to the community and comprehensive patient care.
Working with us comes with plenty of benefits, with the opportunity to fast-track your professional development and work with some of the best resources available for professionals in all practice areas.
About the role:
We are looking for a receptionist who values teamwork and has a high regard for quality patient care. This role provides the front-line services and has the responsibilities of guiding our patients through administrative and financial aspects of their treatment.
Tasks include but are not limited to:
- Providing high-quality reception and secretarial services to the patients, doctors, and staff
- Greeting patients and visitors in personal and on the phone
- Scheduling appointments for patients
- General office and administrative duties
- Opening and closing the clinic as required
About you:
- Strong communication and IT skills
- Previous medical receptionist experience (advantageous)
- Ability to multitask
- The ability to maintain a high level of professionalism and confidentiality
- Experience using Best Practice software (advantageous)
- Critical attention to detail
- Experience in customer service
- Ability to work in a fast-paced environment
Benefits:
- Opportunity for career development
- Dedicated team of professionals
- Professional training
- Increase your existing knowledge of medical terminology as well as various medical services
- Access to Employee discount program and wellness hub!
How to apply
Please submit your resume and cover letter outlining your suitability for the role.
Epping, VIC
Epping is a rapidly growing suburb in Melbourne’s northern corridor, 20km from the CBD. The opening of the Northern Hospital and expansion of Pacific Epping Shopping Centre have transformed it into a major health and retail hub.
Lifestyle & Families
The suburb offers good schooling including Epping Secondary College, Lalor Secondary, and several well-regarded primary schools. Pacific Epping is one of Melbourne’s largest shopping centres, with major retailers, dining, and entertainment including Village Cinemas. Epping Plaza and surrounding precincts provide comprehensive services.
Living & Recreation
Epping offers some of Melbourne’s most affordable family homes, with new estates providing modern living options. The South Morang rail extension provides fast CBD access, and the Hume Freeway connects to regional Victoria. Darebin Creek Trail and the Quarry Hills Bushland Park offer nature walks and cycling. The suburb’s multicultural community creates a diverse and vibrant food scene, particularly along High Street. With significant infrastructure investment and population growth, Epping represents a dynamic community with strong career opportunities.
